terms and conditions

Terms and conditions

We are the company:

OUR DOCTOR TELEHEALTH SERVICES CO L.L.C.

Please read the following carefully before proceeding with the online medical consultation.

This document outlines important information regarding the limitations, risks, and responsibilities associated with online medical consultations. By engaging in an online consultation, you acknowledge and agree to the terms mentioned below: 

Nature of Online Consultation:
a. Online medical consultations provide a platform for remote communication between healthcare professionals and patients using digital technology.
b. The online consultation is not a substitute for in-person medical advice or diagnosis. It is intended to provide general guidance and support and giving the scientific medical opinion by our expert doctors, and we don’t do a treatment.

Limitations:
a. Online consultations may have limitations compared to in-person visits, including the inability to perform physical examinations or diagnostic tests.
b. The absence of physical examination may limit the accuracy of the diagnosis and treatment recommendations.
c. The quality of video and audio connection may vary and could affect the communication and understanding during the consultation.
d. Online consultations are not appropriate for medical emergencies. In case of an emergency, please contact your local emergency services immediately.

Privacy and Confidentiality:
a. Every effort will be made to ensure the privacy and confidentiality of your medical information during the online consultation.
b. However, please be aware that the transmission of information over the internet may not be completely secure, and there is a small risk of unauthorized access or interception.

Risks:
a. The healthcare professional's ability to assess your condition accurately may be limited by only the information provided and the lack of physical examination.

Responsibilities:
a. You are responsible for providing accurate and complete information about your medical history, symptoms, and any medications you are currently taking.
b. You should follow your treating healthcare professional's advice and recommendations to the best of your ability.

Emergency Situations:
a. If you experience a medical emergency during the online consultation, please end the session immediately and seek immediate medical assistance from your local healthcare provider or emergency services.

By continuing with the online consultation, you confirm that you have read, understood, and agreed to the terms and conditions outlined in this disclaimer. You also acknowledge that the online consultation is not a substitute for in-person medical care and that you will not hold the healthcare professional for any consequences arising from the online consultation.